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Pega Voice AI
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ミッション
Pega Voice AI
7 モジュール
2 時間 25 分
Pega Customer Service 8.7 -
Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
CSRs receive...
Debugging system performance
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モジュール
Debugging system performance
4 トピック
１時間 15 分
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Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...
Measuring system performance
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モジュール
Measuring system performance
5 トピック
１時間 25 分
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Pega Platform™ provides tools to evaluate application performance through performance statistics and events that help you distinguish between...
Reviewing log files
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モジュール
Reviewing log files
3 トピック
30 分
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Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...