Continue learning about Case Management using Pega Platform™.

Continue learning about data and integration using Pega Platform™.

Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.

CSRs receive...

Configure data types based on external data models to simplify integration with external systems.

Decision tables and Decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...

Most businesses have applications that handle a wide variety of business needs. Many of these applications need to exchange data with each other as...

In Dev Studio, you can configure more complex Service-Level Agreements to meet business needs that require delayed processing of an Assignment...

Learn how to use field value rules to define items in a selection list presented to end users, which enables you to restrict the values of a property...

In Pega Platform™, you can add pre- and post-processing Actions to a Flow Action to manipulate data. These Actions enable you to add related tasks to...