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1:1 Customer Engagement Optimization

  • ミッション

    1:1 Customer Engagement Optimization

    6 モジュール

    5 チャレンジ

    3 時間 30 分

    Visible to all users
  • Learn how to run simulations to help business users understand the impact of changes on the decision management framework. Simulations enable you to...

Always-On Outbound Customer Engagement

  • ミッション

    Always-On Outbound Customer Engagement

    7 モジュール

    7 チャレンジ

    5 時間 55 分

    Visible to all users
  • Learn how easy it is to enable Next-Best-Action decisions for always-on customer engagement using Next-Best-Action Designer. Reduce design time while...

Application Development Foundation

  • ミッション

    Application Development Foundation

    1 ミッション

    7 モジュール

    4 チャレンジ

    15 時間 45 分

    Visible to all users
  • Begin your journey to learn about Pega’s Application Development capability

Business Agility in 1:1 Customer Engagement

  • ミッション

    Business Agility in 1:1 Customer Engagement

    3 モジュール

    1 チャレンジ

    1時間 45 分

    Visible to all users
  • This mission is designed for business users, line of business (LOB) heads, marketing operations personnel, or anyone looking to understand how to...

Business Architect

Case Management Foundation

  • ミッション

    Case Management Foundation

    14 モジュール

    14 チャレンジ

    7 時間 55 分

    Visible to all users
  • Begin your journey to learn about Pega’s Case Management capability.

Cross-Sell on the Web

  • ミッション

    Cross-Sell on the Web

    7 モジュール

    11 チャレンジ

    6 時間 45 分

    Visible to all users
  • Learn how easy it is to author Next-Best-Action decisions for your always-on customer brain using Next-Best-Action Designer. Reduce design time while...

Cross-Sell on the Web Extended

  • ミッション

    Cross-Sell on the Web Extended

    1 ミッション

    6 モジュール

    8 チャレンジ

    14 時間 5 分

    Visible to all users
  • The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level...

Customer Service Developer

  • ミッション

    Customer Service Developer

    2 ミッション

    5 モジュール

    5 チャレンジ

    16 時間 35 分

    Visible to all users
  • In this mission, students learn how to customize a Pega Customer Service™ application. Students can configure a chatbot with Digital Messaging and...

Data and Integration Foundation

  • ミッション

    Data and Integration Foundation

    13 モジュール

    10 チャレンジ

    9 時間 50 分

    Visible to all users
  • Begin your journey to learn about Pega’s Data and Integration capability.

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