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Business Agility in 1:1 Customer Engagement

  • ミッション

    Business Agility in 1:1 Customer Engagement

    5 モジュール

    3 チャレンジ

    3 時間

    Visible to all users
  • This mission is designed for business users, line of business (LOB) heads, marketing operations personnel, or anyone looking to understand how to...

Cross-Sell on the Web

  • ミッション

    Cross-Sell on the Web

    7 モジュール

    11 チャレンジ

    6 時間 45 分

    Visible to all users
  • Learn how easy it is to author Next-Best-Action decisions for your always-on customer brain using Next-Best-Action Designer. Reduce design time while...

Pega Customer Decision Hub Foundation

  • ミッション

    Pega Customer Decision Hub Foundation

    3 モジュール

    4 チャレンジ

    2 時間 35 分

    Visible to all users
  • Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...

Pega Customer Service Foundation

Pega Sales Automation Foundation

Avoiding overexposure of actions

  • モジュール

    Avoiding overexposure of actions

    2 トピック

    20 分

    Visible to all users
  • Learn about contact policies and how they are used in Pega Customer Decision Hub. Gain experience defining contact policy rules to suppress actions...

Defining and managing customer actions

  • モジュール

    Defining and managing customer actions

    4 トピック

    35 分

    Visible to all users
  • In Pega Customer Decision Hub™, learn how to use Next-Best-Action Designer to build the business issue/group hierarchies for your organization. Create...

Next-Best-Action on digital

  • モジュール

    Next-Best-Action on digital

    1 トピック

    15 分

    Visible to all users
  • Learn about a typical cross-selling use case on the web channel and its four phases of implementation to improve 1-to-1 customer engagement, drive...

Presenting a single offer on the web

  • モジュール

    Presenting a single offer on the web

    3 トピック

    25 分

    Visible to all users
  • Learn about real-time containers and how they are used to display actions selected by Pega Customer Decision Hub in real-time channels. Gain...

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