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Business Architect

Customer Service Low-Code Developer

  • ミッション

    Customer Service Low-Code Developer

    2 ミッション

    7 モジュール

    7 チャレンジ

    8 時間 50 分

    Visible to all users
  • Learn how easy it is to configure Pega Customer Service applications. You will learn how to create new service cases for agents to interact with...

Email Bots for Pega Customer Service

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    Email Bots for Pega Customer Service

    4 モジュール

    3 チャレンジ

    2 時間 40 分

    Visible to all users
  • Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...

Pega Customer Decision Hub Foundation

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    Pega Customer Decision Hub Foundation

    3 モジュール

    4 チャレンジ

    2 時間 35 分

    Visible to all users
  • Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...

Pega Customer Service Foundation

Pega Sales Automation Foundation

Sales Automation Low-Code Developer

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    Sales Automation Low-Code Developer

    13 モジュール

    15 チャレンジ

    5 時間 55 分

    Visible to all users
  • In this mission, you learn about cases and data in a Pega Sales Automation™. Upon completion, you can create a Pega Sales Automation application...

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