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  • Challenge

    Creating and managing teams of users

    5 タスク

    15 分

    Visible to all users
  • In Roadside Assistance cases, a customer service representative (CSR) must assign a service provider to the case, review the summary of the services...

  • Challenge

    Debugging application errors

    5 タスク

    20 分

    Visible to all users
  • As part of processing an assistance request case, the Roadside Assistance application copies the services performed from the child Services case to...

  • Challenge

    Designing a mobile app experience

    5 タスク

    15 分

    Visible to all users
  • GoGoRoad wants to allow customers to create an assistance request case from their mobile device. Customize the User mobile app channel to design a...

  • Challenge

    Designing a mobile app UI

    3 タスク

    15 分

    Visible to all users
  • GoGoRoad's customer experience team wants to provide mobile users with a mobile-oriented interface to present nearby service providers. Instead of...

  • Challenge

    Refining an Agile Workbench backlog

    6 タスク

    30 分

    Visible to all users
  • Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...

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