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Business Architect

Customer Service Developer

Customer Service Low-Code Developer

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    Customer Service Low-Code Developer

    2 ミッション

    9 モジュール

    9 チャレンジ

    11 時間 15 分

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  • Learn how easy it is to configure Pega Customer Service™ applications. You learn how to create new service cases for agents to interact with customers...

Email Bots for Pega Customer Service

Pega Call

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    Pega Call

    6 モジュール

    2 時間 45 分

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  • Learn how Pega Call ensures that your customer service application communicates with computer-telephony integration (CTI) systems for a seamless...

Pega Customer Decision Hub Foundation

Pega Customer Service Foundation

Pega Process AI Essentials

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    Pega Process AI Essentials

    8 モジュール

    7 チャレンジ

    5 時間 40 分

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  • In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...

Pega Sales Automation Foundation

Sales Automation Low-Code Developer

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