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  • Module

    Achieving better results with Pega Sales Coach

    2 Topics

    15 mins

    Visible to all users
  • Pega Sales Coach™ uses AI to evaluate seller performance by analyzing distinct actions that a typical sales representative takes each day. Pega Sales...

  • Module

    Adding more tracking time periods for contact policies

    2 Topics

    25 mins

    Visible to all users
  • Learn about contact policies and how they are used in Pega Customer Decision Hub to improve the customer experience. Also, learn how to bypass the...

  • Module

    AI and robotic automation

    1 Topic

    10 mins

    Visible to all users
  • Artificial intelligence (AI) and robotic automation technology changes the way people work. AI and robotics both automate work, each in a different...

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