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Customer Service Developer

  • ミッション

    Customer Service Developer

    1 ミッション

    6 モジュール

    6 チャレンジ

    13 時間

    Visible to all users
  • In this misson, students learn how to customize a Pega Customer Service™ application. Students use Dev Studio to create customer composite tabs...

Pega Call

  • ミッション

    Pega Call

    6 モジュール

    2 時間 45 分

    Visible to all users
  • Learn how Pega Call ensures that your customer service application communicates with computer-telephony integration (CTI) systems for a seamless...

Pega Customer Decision Hub Foundation

  • ミッション

    Pega Customer Decision Hub Foundation

    3 モジュール

    4 チャレンジ

    2 時間 35 分

    Visible to all users
  • Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...

Pega Customer Service Foundation

Pega Process AI Essentials

  • ミッション

    Pega Process AI Essentials

    5 モジュール

    6 チャレンジ

    4 時間 25 分

    Visible to all users
  • In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...

Pega Sales Automation Foundation

Sales Automation Low-Code Developer

  • ミッション

    Sales Automation Low-Code Developer

    12 モジュール

    13 チャレンジ

    5 時間 20 分

    Visible to all users
  • In this mission, you learn about cases and data in a Pega Sales Automation™. Upon completion, you can create a Pega Sales Automation application...

System Architect

Configurations in Pega Government Platform

  • モジュール

    Configurations in Pega Government Platform

    2 トピック

    20 分

    Visible to all users
  • This module describes the configuration and customization features of Pega Government Platform™ components. These features help achieve different...

DevOps

  • モジュール

    DevOps

    5 トピック

    52 分

    Visible to all users
  • This module outlines the concepts, importance, and the implementation of DevOps practices.

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