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With the addition of the Customer Relationship Management and ACME Search System projects to the TrainingCertificationSln, the next step is to add the...
The first two application projects are complete. After reviewing the solution's documentation, you need a user interface project, named MainPrj, which...
Stakeholders would like to know the number of cases that have been requested over the past month. You have been asked to define a report to track the...
For Phase 2 of the application, a basic organizational structure for MyTown must be set up within Pega Robot Manager™. The structure allows users to...
MyTown wants to assign and manage automation execution for Inquiries and Service Requests case types by using a Pega Robot Manager™ application. As an...
Based on the business case, you have created the necessary projects and interrogated the applications needed to search for the nearest store based on...
MyTown has used the robotic process automation (RPA) services for two months and has received complaints from users that both Service requests and...
Based on the business case, the training certification solution requires two projects for two separate applications: Customer Relationship Management...
The solution design requires a button click on a user interface to perform a search in the ACME Search System and return the nearest store address...
During the processing of Assistance Request cases, a customer service representative (CSR) may need to request a credit on the behalf of the customer...
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