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Learn about contact policies and how they are used in Pega Customer Decision Hub. Gain experience defining contact policy rules to suppress actions...
１時間 45 分
In this module, learn the best practices for designing in the Pega Cosmos design system, including how to work with general design standards, theming...
In Pega Customer Decision Hub™, learn how to use Next-Best-Action Designer to build the business issue/group hierarchies for your organization. Create...
This module explores how design systems evolved, defines what a design system is, and clarifies misconceptions. The module also introduces the basic...
This module covers how Pega designers capture user needs and business needs for building enterprise applications. You also learn several industry...
１時間 10 分
In this module, explore the principles, structure, and key elements of the Pega Cosmos design system in more detail.
Learn about a typical cross-selling use case on the web channel and its four phases of implementation to improve 1-to-1 customer engagement, drive...
１時間 38 分
In this module, you learn about the case management capabilities of Pega Platform™ as they apply to user experience designers.
Learn about real-time containers and how they are used to display actions selected by Pega Customer Decision Hub in real-time channels. Gain...
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