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Managing automation deployments within an organization

  • モジュール

    Managing automation deployments within an organization

    5 トピック

    1時間 5 分

    Pega Robot Manager 8.5.3 Visible to: All users
  • Learn the roles of users with access to Robot Manager, the process of creating users and departments, the process of maintaining users and departments...

Managing desktop runtime configurations remotely

  • モジュール

    Managing desktop runtime configurations remotely

    3 トピック

    20 分

    Visible to: All users
  • With the ability to modify the runtime configuration files remotely from the Robot Manager portal, an administrator can adjust user and robot machines...

Match rules

Monitoring and reporting in Pega Robot Manager

  • モジュール

    Monitoring and reporting in Pega Robot Manager

    6 トピック

    50 分

    Pega Robot Manager 8.8 Visible to: All users
  • The reporting feature in Pega Robot Manager extends the reporting features inherited from the Pega Platform™. You can create, edit, and view reports...

Monitoring your contact center with Insights

  • モジュール

    Monitoring your contact center with Insights

    2 トピック

    15 分

    Visible to: All users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

Navigating the Pega Robot Manager Portal

  • モジュール

    Navigating the Pega Robot Manager Portal

    2 トピック

    15 分

    Visible to: All users
  • The Pega Robot Manager dashboard functionality is based on Pega Platform™. Though the inclusion of general dashboard functionality from Pega Platform...

Organization of work for robots

  • モジュール

    Organization of work for robots

    6 トピック

    55 分

    Pega Robot Manager 8.8 Visible to: All users
  • Administrators must manage robots and assignment types in Robot Manager to ensure the robotic workforce processes work efficiently. Learn how to use...

Pega Robot Manager Overview

  • モジュール

    Pega Robot Manager Overview

    5 トピック

    30 分

    Pega Robot Manager 8.8 Visible to: All users
  • Gain an overview of Pega Robot Manager. Determine the technology's best use cases and discover how to use Robot Manager as a control center for your...

Pega Robotic Automation

Pega Robotic Process Automation

  • モジュール

    Pega Robotic Process Automation

    8 トピック

    1時間 5 分

    Visible to: All users
  • Gain an overview of Pega Robotic Process Automation. Identify ideal use cases for the technology and differentiate between attended and unattended...

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