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Pega Process Mining administration
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モジュール
Pega Process Mining administration
4 トピック
25 分
Pega Process Mining -
Through administration options, you can organize users into groups to efficiently manage access and promote collaboration across Pega Process Mining...
Pega Web Mashup
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モジュール
Pega Web Mashup
4 トピック
50 分
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Pega Web Mashup enables you to embed a Pega Platform™ application in another web application. You can create a mashup to display information about a...
Preparing Customer Decision Hub for development
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モジュール
Preparing Customer Decision Hub for development
3 トピック
40 分
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Discover how to complete the essential setup tasks of the Pega Customer Decision Hub™ application through an automated, end-to-end process by using...
Promoting rule reuse with relevant records
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モジュール
Promoting rule reuse with relevant records
1 トピック
15 分
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Developers designate rules as relevant records to promote rule reuse by other developers. Leveraging relevant records helps developers build high...
Rule resolution
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モジュール
Rule resolution
5 トピック
1時間
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Pega Platform™ uses a Rule resolution process and various Rule statuses to determine the most appropriate Rule instance to apply in a situation...
Reviewing log files
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モジュール
Reviewing log files
3 トピック
30 分
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Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...
Robotic automations in Citrix
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モジュール
Robotic automations in Citrix
4 トピック
35 分
Pega Robotic Automation 19.1 -
Developers must understand the client's implemented environment to determine the best course of action when creating a robotic solution. Knowing the...
Routing email based on content
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モジュール
Routing email based on content
3 トピック
25 分
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Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Screen Analysis
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モジュール
Screen Analysis
1 トピック
10 分
1 -
In this module, learn how to analyze the data presented in the various tabs in the Analysis section of the navigation toolbar. Learn how to identify...
Screen pops
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モジュール
Screen pops
2 トピック
15 分
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Learn how to use screen pops to provide a summary of information to agents when a call arrives.