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Configuring business conditions

  • チャレンジ

    Configuring business conditions

    2 タスク

    5 分

    Pega Customer Service 8.7 Visible to all users
  • U+ Bank identifies that many customer accounts are without associated email or Facebook contact information. To ensure their client database is up to...

Creating a custom business report

Creating reports that combine data from multiple classes

Customizing a dashboard

Leveraging reports in the contact center

Reviewing log files

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