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Case Management Intermediate

  • ミッション

    Case Management Intermediate

    5 モジュール

    5 チャレンジ

    6 時間 5 分

    Visible to all users
  • Continue learning about case management using Pega Platform™.

Assessing application performance

  • チャレンジ

    Assessing application performance

    2 タスク

    10 分

    Visible to all users
  • The Human Resources (HR) department has noticed that the open positions screen of the candidate case type has been loading the list of positions...

Configuring cascading approvals with an authority matrix

Configuring case locking

  • チャレンジ

    Configuring case locking

    1 タスク

    10 分

    Visible to all users
  • At TGB, candidates applying for an open position are interviewed by three to six existing employees. Each interviewer can independently rate a...

Configuring flow action pre- and post-processing

  • チャレンジ

    Configuring flow action pre- and post-processing

    2 タスク

    20 分

    Visible to all users
  • Currently, the Candidate case type creates a candidate stakeholder to represent a job applicant and adds the candidate stakeholder to the case at the...

Configuring new case creation

  • チャレンジ

    Configuring new case creation

    2 タスク

    10 分

    Visible to all users
  • The designer of the MyTown311 application wants you to change the Report problem form so that the Type, Description, and Department fields are aligned...

Configuring parallel processing

  • チャレンジ

    Configuring parallel processing

    4 タスク

    20 分

    Visible to all users
  • At TGB, candidates for an open position are interviewed by three to six existing employees. The existing interview process in the HRApps application...

Configuring the view of a case

  • チャレンジ

    Configuring the view of a case

    4 タスク

    45 分

    Visible to all users
  • Caseworkers who process a service request case need an optimized information architecture to understand and process the case quickly. 

    Using App...

Creating a custom case utility widget

  • チャレンジ

    Creating a custom case utility widget

    4 タスク

    25 分

    Visible to all users
  • The stakeholders of the MyTown311 want Service Request cases to show relevant repair manuals based on the repair type of the request. For example, a...

Creating a Pega Web Mashup

  • チャレンジ

    Creating a Pega Web Mashup

    4 タスク

    15 分

    Visible to all users
  • GoGoRoad is a roadside assistance application owned by Uplus Auto. GoGoRoad stakeholders want to give customers the ability to create a new assistance...

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