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Case Management Intermediate

  • ミッション

    Case Management Intermediate

    5 モジュール

    5 チャレンジ

    6 時間 5 分

    Visible to all users
  • Continue learning about case management using Pega Platform™.

Automating actions when a property value changes

  • チャレンジ

    Automating actions when a property value changes

    2 タスク

    15 分

    Visible to all users
  • The Payroll Department at TGB reports that some employees enter an incorrect bank name when enrolling in direct deposit. The payroll department...

Case-Genehmigungen mit einer Zuständigkeitsmatrix konfigurieren

Circumstancing rules on a single variable

  • チャレンジ

    Circumstancing rules on a single variable

    2 タスク

    30 分

    Visible to all users
  • TGB sends an email to a candidate to extend an offer of employment. TGB company policy gives the candidate 72 hours to respond to the offer. However...

Circumstancing rules on multiple variables

  • チャレンジ

    Circumstancing rules on multiple variables

    3 タスク

    30 分

    Visible to all users
  • As a part of the onboarding process, TGB sends an email that provides the employment start date to each new employee and contractor. This email also...

Configuring case locking

  • チャレンジ

    Configuring case locking

    1 タスク

    10 分

    Visible to all users
  • At TGB, candidates applying for an open position are interviewed by three to six existing employees. Each interviewer can independently rate a...

Configuring flow action pre- and post-processing

  • チャレンジ

    Configuring flow action pre- and post-processing

    2 タスク

    20 分

    Visible to all users
  • Currently, the Candidate case type creates a candidate stakeholder to represent a job applicant and adds the candidate stakeholder to the case at the...

Configuring parallel processing

  • チャレンジ

    Configuring parallel processing

    4 タスク

    20 分

    Visible to all users
  • At TGB, candidates for an open position are interviewed by three to six existing employees. The existing interview process in the HRApps application...

Configuring rule resolution

  • チャレンジ

    Configuring rule resolution

    3 タスク

    25 分

    Visible to all users
  • Human Resources (HR) business partners create benefits enrollment and employee evaluation cases on behalf of TGB employees. To ensure that each case...

Creating a robotic test solution for Citrix

  • チャレンジ

    Creating a robotic test solution for Citrix

    6 タスク

    30 分

    Visible to all users
  • The client company ABC Enterprises needs a Citrix Robotic solution that allows users to manage their legacy applications. Create a test solution to...

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