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Customer Service Low-Code Developer

  • ミッション

    Customer Service Low-Code Developer

    2 ミッション

    8 モジュール

    8 チャレンジ

    10 時間 10 分

    Visible to all users
  • Learn how easy it is to configure Pega Customer Service™ applications. You learn how to create new service cases for agents to interact with customers...

Email Bots for Pega Customer Service

  • ミッション

    Email Bots for Pega Customer Service

    4 モジュール

    3 チャレンジ

    2 時間 40 分

    Visible to all users
  • Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...

Pega Call

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    Pega Call

    6 モジュール

    2 時間 45 分

    Visible to all users
  • Learn how Pega Call ensures that your customer service application communicates with computer-telephony integration (CTI) systems for a seamless...

Senior System Architect

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    Senior System Architect

    20 モジュール

    19 チャレンジ

    2 ミッション

    36 時間 35 分

    Visible to all users
  • The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...

User Experience (UX) Design

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    User Experience (UX) Design

    4 モジュール

    2 時間 8 分

    Visible to all users
  • The User Experience (UX) Design mission is an advanced mission for senior system architects who have passed LSA readiness are ready to take on the...

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