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Capturing and presenting data
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モジュール
Capturing and presenting data
3 トピック
45 分
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Define fields to capture user input and present data to users. Add fields to Views to define and tailor the user interface (UI) for each Step of the...
Case Management
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モジュール
Case Management
11 トピック
1時間 35 分
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Learn about Pega’s Case Management capability that allows you to create applications using a business process like interface.
Case structure design
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モジュール
Case structure design
5 トピック
1時間 10 分
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Case structure is one of the most important considerations when designing an application. The topics in this module cover identification of individual...
Pausing and resuming Case processing
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モジュール
Pausing and resuming Case processing
1 トピック
15 分
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Enforce dependencies using the Wait Step. The Wait Step allows you to pause and resume Case processing when the Case meets Conditions that you define...
Cases and Events
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モジュール
Cases and Events
3 トピック
20 分
Pega Process Mining -
On the Cases and Events page, view key details such as the Case distribution over time. Analyze specific Cases at a detailed level in a table or...
CDH Microjourney Workshop
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モジュール
CDH Microjourney Workshop
2 トピック
20 分
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In this module, you learn about the concept of the CDH Microjourney Workshop, its position in the sales cycle, and how to perform the workshop.
CDH Solution Alignment Workshop
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モジュール
CDH Solution Alignment Workshop
1 トピック
10 分
Pega Customer Decision Hub 8.5 -
In this module, you learn about the concept of the Solution Alignment Workshop, its position in the sales cycle, and how to perform the workshop.
Center-out architecture
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モジュール
Center-out architecture
6 トピック
40 分
Pega Customer Service 8.8 -
The one certain thing in business is uncertainty. Navigating uncertainty takes agility, in order to respond quickly to new challenges in the “here and...
Claim navigation in Pega Smart Claims Engine
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モジュール
Claim navigation in Pega Smart Claims Engine
5 トピック
1時間 20 分
Pega Smart Claims Engine for Healthcare 8.6 -
This module details the claims user interface, describes the components of an Internal Control Number (ICN), reviews claim identifiers, and describes...
Client due diligence
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モジュール
Client due diligence
4 トピック
45 分
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Financial institutions are legally obligated to understand with whom they are engaging in business and the risks. Due diligence requirements, which...