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Case Management Intermediate

  • ミッション

    Case Management Intermediate

    5 モジュール

    5 チャレンジ

    6 時間 5 分

    Visible to all users
  • Continue learning about case management using Pega Platform™.

Customer Service Low-Code Developer

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    Customer Service Low-Code Developer

    2 ミッション

    7 モジュール

    7 チャレンジ

    8 時間 50 分

    Visible to all users
  • Learn how easy it is to configure Pega Customer Service applications. You will learn how to create new service cases for agents to interact with...

Data and Integration Intermediate

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    Data and Integration Intermediate

    8 モジュール

    8 チャレンジ

    6 時間 40 分

    Visible to all users
  • Continue learning about data and integration using Pega Platform™.

Email Bots for Pega Customer Service

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    Email Bots for Pega Customer Service

    4 モジュール

    3 チャレンジ

    2 時間 40 分

    Visible to all users
  • Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...

Robotic Solution Development for Citrix

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    Robotic Solution Development for Citrix

    3 モジュール

    3 チャレンジ

    3 時間 35 分

    Visible to all users
  • Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...

Senior System Architect

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    Senior System Architect

    21 モジュール

    18 チャレンジ

    2 ミッション

    37 時間 40 分

    Visible to all users
  • The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...

Accessing a Pega application using the Pega API

  • チャレンジ

    Accessing a Pega application using the Pega API

    1 タスク

    10 分

    Visible to all users
  • The IT department is adding the ability for users to work on an internal portal. They submitted a requirement to display open positions within TGB to...

Adding an external data source to a data type

Assessing application performance

  • チャレンジ

    Assessing application performance

    2 タスク

    10 分

    Visible to all users
  • The Human Resources (HR) department has noticed that the open positions screen of the candidate case type has been loading the list of positions...

Automating actions when a property value changes

  • チャレンジ

    Automating actions when a property value changes

    2 タスク

    15 分

    Visible to all users
  • The Payroll Department at TGB reports that some employees enter an incorrect bank name when enrolling in direct deposit. The payroll department...

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