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Pega Customer Service Foundation

Pega Customer Service Implementation

  • ミッション

    Pega Customer Service Implementation

    6 ミッション

    6 モジュール

    2 days 15 時間 27 分

    Pega Customer Service '23 Visible to: All users
  • In this mission you gain an overview into the history and challenges of contact center leaders and agents. You also learn how Pega Customer Service™...

Pega Diagnostic Center Foundations

  • ミッション

    Pega Diagnostic Center Foundations

    4 モジュール

    3 時間 25 分

    Visible to: All users
  • Pega Diagnostic Center (PDC) provides a holistic view into the inner workings of your applications. With PDC, you can design your system in an optimal...

Pega Digital Messaging

Pega Email Bot Foundation

Pega Express Delivery

  • ミッション

    Pega Express Delivery

    8 モジュール

    8 時間 45 分

    Visible to: All users
  • Learn how to leverage Pega’s low-code experience, best practices in application development, and Scrum to quickly deliver meaningful outcomes in as...

Pega Government Platform Core Concepts

Pega Government Platform Technical Applications

  • ミッション

    Pega Government Platform Technical Applications

    1 ミッション

    6 チャレンジ

    8 時間 9 分

    Pega Government Platform 8.7 Visible to: All users
  • Pega Government Platform™ provides a comprehensive set of building blocks to accelerate the development of public sector applications. This mission...

Pega Knowledge

  • ミッション

    Pega Knowledge

    6 モジュール

    4 チャレンジ

    5 時間 25 分

    Visible to: All users
  • In this mission, you will become familiar with the benefits of content authoring and management with Pega Knowledge. Learn how to import content, work...

Pega Knowledge Buddy

  • ミッション

    Pega Knowledge Buddy

    3 モジュール

    3 チャレンジ

    2 時間 50 分

    Pega Knowledge Buddy '24.1 Visible to: All users
  • This mission will provide you with an opportunity to gain insight into Knowledge Buddies and Pega GenAI. Learn about the technical aspects of AI...

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