After a request for roadside assistance is approved, the system creates a Service Case. CSRs need the ability to easily review information associated...

Based on the business case, users may work with multiple customers simultaneously. Because the CRM application contains customer and account...

The GoGoRoad application allows customers to enter the service address by entering information in fields or selecting the location from a map. To...

Work on the Tell Us More application from Sweet Life Inc. continues. In this challenge, you are tasked with configuring the View associated with the C...

For the next phase of the challenge, you configure a basic organizational structure for the MyTown application within Pega Robot Manager™. MyTown has...

MyTown wants to assign and manage automation execution for Inquiries and Service Requests case types using a Pega Robot Manager™ application. The...

The solution design requires a button click on a user interface to perform a search in the ACME Search System and return the nearest store address...

The Mayor of MyTown asks you, the town project manager, to enable residents to report problems they encounter on line so that the necessary work can...

Based on the business case, the training certification solution requires two projects for two separate applications: Customer Relationship Management...