This mission presents the foundational knowledge required to understand Pega's guidance on enterprise reuse and modular business architecture best...

In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...

In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...

Learn the core principles of application development on Pega Platform™. Business users and delivery team members use these principles to plan and...

This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...

Allow users to decide whether to perform additional Actions on a Case, such as updating account information or cancelling a Case.

As a Pega Business Architect, understanding the Pega Platform™ features that transform workflows by automating the process of assigning and completing...

In Dev Studio, you can configure more complex Service-Level Agreements to meet business needs that require delayed processing of an Assignment...

Project team members use the Developer Assistant pane to organize work and Agile Workbench to create, view, and update user stories, bugs, and...