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Approving cases with an authority matrix

  • モジュール

    Approving cases with an authority matrix

    2 トピック

    25 分

    Visible to all users
  • Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...

Auto-balancing in Pega Robot Manager

  • モジュール

    Auto-balancing in Pega Robot Manager

    5 トピック

    30 分

    Visible to all users
  • Pega Robot Manager uses Auto-balancing to monitor and move robots between work groups dynamically. Automatic workload balancing reduces the number of...

Configuring cascading approvals with an authority matrix

Decision tables and trees

  • モジュール

    Decision tables and trees

    7 トピック

    1時間 40 分

    Visible to all users
  • Decision tables and decision trees are fundamental to enforcing business decisions. You can use these decision rules in flows, routers, activities...

Duplicate and temporary cases

  • モジュール

    Duplicate and temporary cases

    4 トピック

    30 分

    Visible to all users
  • Learn how to configure the search duplicate cases feature to identify duplicate cases in the system. This feature allows users to decide which case is...

Extending service-level agreement configurations

  • モジュール

    Extending service-level agreement configurations

    4 トピック

    40 分

    Visible to all users
  • In Dev Studio, you can configure more complex service-level agreements to meet business needs that require delayed processing of an assignment...

Flow action processing

  • モジュール

    Flow action processing

    4 トピック

    35 分

    Visible to all users
  • In Pega Platform™, you can add pre- and post-processing actions to a flow action to manipulate data. These actions enable you to add related tasks to...

Implement PDF files in robotic automations

  • モジュール

    Implement PDF files in robotic automations

    8 トピック

    59 分

    Visible to all users
  • The Pega Robot Studio implementation of the PDF Connector component makes work with PDF files easier because you can visually identify the items in...

Managing concurrent case access

  • モジュール

    Managing concurrent case access

    4 トピック

    30 分

    Visible to all users
  • Learn how Pega Platform manages multiple users accessing the same case, and configure case locking to avoid potential conflicts in production...

Organization records

  • モジュール

    Organization records

    5 トピック

    35 分

    Visible to all users
  • Pega Platform™ supports a three-level organizational structure. Learn how to use the Organization Chart and organization records to modify the...

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