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Creating a custom business report

Preparing for data migration

  • チャレンジ

    Preparing for data migration

    5 タスク

    25 分

    Visible to: All users
  • U+ Bank, a retail bank, plans to prepare its systems to generate the artifacts and configure the settings that are required to migrate sampled data...

Processing a continuous Data Stream

  • チャレンジ

    Processing a continuous Data Stream

    6 タスク

    20 分

    Pega Platform Visible to: All users
  • U+ Comms, a sizable telecommunications company, aims to promptly assist customers who often experience dropped calls. To detect the dropped calls, the...

Sending emails for multiple actions in outbound

Getting started with Pega Customer Decision Hub Foundation

  • モジュール

    Getting started with Pega Customer Decision Hub Foundation

    3 トピック

    25 分

    Pega Customer Decision Hub '24.1 Visible to: All users
  • Before you begin learning, familiarize yourself with Pega Academy. Learn about the structure of the learning content, explore the content of the Pega...

Release pipeline introduction

Business agility in 1:1 customer engagement overview

Configuring error handling for Data Pages

Exploring suggested next best actions in a contact center

  • チャレンジ

    Exploring suggested next best actions in a contact center

    2 タスク

    10 分

    Pega Customer Service 8.8 Visible to: All users
  • U+ Bank, a retail bank, created rich and rewarding experiences for its customers by presenting personalized next-best-action recommendations to...

Leveraging reports in the contact center

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