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System Administration Specialist

This course is for users responsible for maintaining the health of systems installed in their enterprise.

System Administration Specialist is the starting point for system administrators who want to learn about administering applications developed in Pega 7. It covers the core topics needed to give administrators the foundational knowledge required to deploy and maintain Pega enterprise applications.


  • Experience installing and managing an Application/Web server
  • Familiarity with relational database management systems
  • Knowledge of your business processes

What you'll learn

By the end of this course, you will be able to successfully:

  • Identify the components that comprise the architecture of Pega 7 and be able to install the product as an EJB into an application server
  • Migrate rules from one environment to another following best practices
  • Authenticate using LDAP and implement Single-Sign-On (SSO)
  • Customize the Pega 7 security model to suit your needs
  • Identify how Pega 7 uses a database and be able to optimize the use of the database
  • Use logging and performance tools to analyze the performance of your solutions
  • Use OOTB tools to tune the environment in which Pega 7 solutions run using a holistic approach

Course Outline

  1. Orientation

    • Course Welcome
    • Completing the Exercises
    • Downloading the Exercise System
  2. Fundamentals

    • Introduction to BPM and Case Management
    • PRPC Building Blocks
    • Configuring the PRPC Environment
  3. Administration Tools

    • Tour of the Designer Studio
    • System Management Application
    • System Reports
  4. Application Migration

    • The Application Deployment Process
    • Application Deployment Tools
    • Migrating Cases
    • Archiving Cases
  5. Security

    • Security Basics
    • Configuring Authentication and Authorization
    • Encryption Model
  6. PRPC Architecture

    • PRPC as a JEE Application
    • PRPC Caches
    • Load Balancing and Failover
    • Deploying Highly Available Applications
    • Pega Cloud and Multi-Tenancy
    • Pega Mobile
  7. Database Architecture

    • Database Persistence
    • Managing the BLOB
  8. System Configurations

    • Explore Configuration Options
    • Managing Agents and Listeners
    • Configure Logging
  9. Performance Testing

    • Monitoring Log Files
    • Monitoring and Diagnosing Systems
    • Database Tuning
    • Application Server Tuning
    • Performance Monitoring Tools
  10. Installation and Upgrade

    • Installing PRPC
    • Upgrade to a New Version

Choose Your Format

Need help choosing the best format? Learn More.

  • Skill Level


  • Duration

    5 days

  • Platform Version


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