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Inside pega decision management

This course is for business users who are responsible for developing Next-Best-Action decision strategies.

Understanding the features and components of Pega Decision Management is key to a successful Next-Best-Action implementation. In this Essentials course, we open the Pega Decision Management box and take a good look at what's inside, examining each of the features and components individually as well as how they work together to make decisions and deliver Next-Best-Actions.


  • None

What you'll learn

By the end of this course, you will be able to successfully:

  • Understand the basic components and capabilities of Pega Decision Management.
  • Explain how decision components work together to create Next-Best-Actions strategies.

Course Outline

  1. Inside pega decision management

    • Before You Begin
    • Inside Pega Decision Management
    • Practicing What You Learned
    • Before You Leave

Choose Your Format

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  • Skill Level


  • Duration

    1.25 hours

  • Platform Version


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