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Pega Platform and Applications Overview

This course is for all audiences who use or work in a business environment that deploys Pega products.

Pega Platform and Applications Overview introduces you to ways that Pega can enable a more agile organization by automating business processes.

What you'll learn

By the end of this course, you will be able to successfully:

  • Explain the meaning of Build for Change® and how it benefits businesses.
  • Explain the value of using the Pega platform.
  • Describe Pega's industry-specific applications at a high level.
  • Explain how case workers and case managers perform tasks in Pega applications
  • Discuss Pega's approach to building applications. Define case life cycle management application design.
  • Describe the value-add of directly capturing business objectives before building applications.
  • Explain how Pega Express helps users quickly build fully-functional applications.
  • Describe the reporting capabilities of the Pega Platform.

Course Outline

  1. Course introduction

    • Before you begin
  2. Pega's application platform and applications

    • The Pega Platform
    • Pega industry and Customer Relationship Management (CRM) apps
    • Performing work in a Pega application
  3. The Pega approach to building applications

    • Principles of application development
  4. Course summary

    • Course summary

Choose Your Format

Need help choosing the best format? Learn More.

  • Skill Level

    Beginner

  • Duration

    2.5 hours

  • Platform Version

    7.2

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