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Pega Customer Service Overview

This course is for anyone interested in learning about the capabilities of Pega Customer Service.

In this module, students learn the capabilities of Pega Customer Service.

What you'll learn

By the end of this course, you will be able to successfully:

  • Describe a common usage of Pega Customer Service
  • Conduct an interaction in Pega Customer Service

Course Outline

  1. Product Overview

    • Before you begin
    • Pega Customer Service Overview
    • Module summary

Choose Your Format

Need help choosing the best format? Learn More.

  • Skill Level

    Beginner

  • Duration

    45 minutes

  • Platform Version

    7.3

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