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Configuring Customer Composite Tabs

This module is for system architects who need to customize the Pega Customer Service™ user interface by adding tabs to the customer composite.

In this module you learn how to create your own customer composite tabs. Customer composite tabs are used to display a logical group of information to a user in Pega Customer Service™.

What you'll learn

By the end of this course, you will be able to successfully:

  • Create a customer composite tab following best practices
  • Add a new tab to the customer composite

Course Outline

  1. Configuring Customer Composite Tabs

    • Before you begin
    • Tell me about customer composite tabs best practices
    • Show me how to create a customer composite tab
    • Let me create a composite tab
    • Before you leave

Choose Your Format

Need help choosing the best format? Learn More.

  • Skill Level

    Beginner

  • Duration

    30 minutes

  • Platform Version

    8.2

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