Mission
Pega Process Mining
18 Modules
7 hrs 15 mins
Discover how to use Pega Process Mining to identify challenges and opportunities in your business processes based on how work is completed in reality. Learn how to check conformance, find the root cause of problems, simulate solutions, measure the effectiveness of process enhancements and use reports and analyses to support continuous improvement.
Pega Process Mining introduction
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Module
Pega Process Mining introduction
3 Topics
20 mins
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Learn about the benefits of Pega Process Mining for your business. Discover how Process Mining aids in process automation, finding bottlenecks...
Process discovery
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Module
Process discovery
10 Topics
55 mins
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Learn how to run a View in Pega Process Mining to access the visualization of a process. Examine the features of the Process Map landing page and...
Conformance checking
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Module
Conformance checking
4 Topics
20 mins
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Use conformance checks in Pega Process Mining to determine where work paths differ from the standard processes established by your organization. By...
Creating Data Sources walkthrough
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Module
Creating Data Sources walkthrough
7 Topics
40 mins
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Data sources represent an event log and provide the necessary data for several analysis pages and calculations in the application. To help you create...
Creating Views walkthrough
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Module
Creating Views walkthrough
6 Topics
30 mins
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With Views, you gain the visualization of a process associated with a data source. To help you create Views quickly and accurately, Pega Process...
Performance
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Module
Performance
2 Topics
15 mins
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Analyze the performance of a process by focusing on slow transitions, slow activities, rework, and bottlenecks. Process Mining provides charts and...
Root cause analysis
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Module
Root cause analysis
1 Topic
10 mins
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You can use root cause analysis (RCA) to identify the probable causes of a problem. Learn how to use RCA to find correlations that lead you to these...
Metrics and columns
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Module
Metrics and columns
1 Topic
10 mins
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You can use Metrics, Main Columns, and Other Columns to add context attributes to your process analysis. For example, you can view processes from...
Dashboards
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Module
Dashboards
4 Topics
25 mins
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Dashboards in Pega Process Mining present meaningful information in a visually appealing form and help you to see relationships in the data. For...
Benchmarking
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Module
Benchmarking
3 Topics
20 mins
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Learn how to compare the key metrics and Process Maps from two processes side-by-side. This comparison makes it easier to identify variations and...
Insights
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Module
Insights
4 Topics
25 mins
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Use Insights to capture your observations and save them to reports as you analyze the data. You can collaborate with other users by sharing these...
Filters
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Module
Filters
3 Topics
20 mins
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In Pega Process Mining, filters are fundamental tools that shift analysis perspective and context based on attributes in the data. Learn how to apply...
KPIs
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Module
KPIs
3 Topics
20 mins
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Key performance indicators (KPIs) help you to measure the performance of company processes to achieve strategic goals and objectives. Learn how to...
Social metrics
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Module
Social metrics
1 Topic
10 mins
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Learn how social metrics can help you complete additional analysis of activities and resources for processes.
Simulation
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Module
Simulation
3 Topics
20 mins
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Based on analysis findings, you can run simulations to help you determine the potential ROI for process enhancements. For example, you can run a...
Predictive analysis
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Module
Predictive analysis
3 Topics
20 mins
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You can perform predictive analysis on processes, such as predicting how much longer open Cases might take to finish. Predictive analysis provides an...
Cases and Events
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Module
Cases and Events
3 Topics
20 mins
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On the Cases and Events page, view key details such as the Case distribution over time. Analyze specific Cases at a detailed level in a table or...
Pega Process Mining administration
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Module
Pega Process Mining administration
4 Topics
25 mins
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Through administration options, you can organize users into groups to efficiently manage access and promote collaboration across Pega Process Mining...
