Case Life Cycle design for Business Architects

As a Pega Business Architect, understanding how you transform business process with Pega Platform™ applications begins with designing the Case Life Cycle, a visual representation of the customer Microjourney® as a series of Stages, Processes, and Steps that model your repeatable business transaction. 

Explore how Pega's features in workflow automation keep your most important Case participants informed throughout the Case Life Cycle. 

After completing this module, you should be able to:

Practice what you learned in the following Challenges:

Available in the following mission: