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Common Data Model overview

3 Topics

25 mins

Pega Customer Service '24.1
Visible to: All users
Beginner Pega Customer Service '24.1 Pega Customer Service 8.8 English

The Common Data Model is a Pega-developed Data Model that supports the Pega Constellation versions of Pega Platform™ and Pega applications. The model provides a starting point for developing the Data Model for your application. By providing pre-configured entities, the model saves development time and promotes the reuse of data.

After completing this module, you should be able to:

Describe the purpose of the Common Data Model
Describe the components of the Common Data Model
Explain how the Data Model uses entities and Case Types

Available in the following mission:

Pega Common Data Model v2

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