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Module

LCAB Completing work on time

3 Topics

35 mins

 Pega Platform 8.8 Visible to: Pega Flex Instructors, System Architect Flex Private Sep-11-2023, System Architect Flex Sep-11-2023, and System Architect Flex Sept 18 2023
Beginner Pega Platform 8.8 Case Management Constellation English

Set goals and deadlines on steps, processes, stages, and entire cases to enforce the timely completion of work.

After completing this module, you should be able to:

Identify how goals and deadlines establish expectations for completing work.
Identify the elements of a goal and deadline interval.
Configure goals and deadlines to increase the urgency of work.
Configure escalation behavior for goals and deadlines.

Available in the following mission:

LCAB Low-Code App Builder

Topics

Completing work on time: Video lesson

10 mins

Service-level agreements

10 mins

Additional tasks for setting goals and deadlines

10 mins

Module Quiz

5 mins

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