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Storage options

3 Topics

30 mins

Visible to: All users
Beginner Pega Customer Service 8.8 English

Common Data Model is designed to act as a system of record for entities but can also connect to external systems of record. Customers can integrate with a different storage option on an entity-by-entity basis.

After completing this module, you should be able to:

Describe storage options
Configure local storage
Configure external storage

Practice what you learned in the following Challenges:

Adding an entity v1 Integrating an external data source v2

Available in the following mission:

Pega Common Data Model v2

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