Mission
Decisioning Consultant
5 Missions
1 day 6 hrs 55 mins
Gain greater understanding of the key features, capabilities, and benefits of Pega Customer Decision Hub. Learn how Pega Customer Decision Hub uses Next-Best-Action Designer, predictive analytics, and adaptive analytics in 1:1 customer engagement across inbound and outbound channels to create, simulate, and analyze real-time, next-best-action decision strategies. Get hands-on experience improving the change management processes using Pega 1:1 Operations Manager.
Pega Customer Decision Hub Foundation
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Mission
Pega Customer Decision Hub Foundation
5 Modules
5 Challenges
4 hrs
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Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Cross-Sell on the Web
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Mission
Cross-Sell on the Web
7 Modules
10 Challenges
6 hrs 25 mins
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Learn how easy it is to author Next-Best-Action decisions for your always-on customer brain using Next-Best-Action Designer. Reduce design time while...
Cross-Sell on the Web Extended
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Mission
Cross-Sell on the Web Extended
1 Mission
5 Modules
9 Challenges
14 hrs 30 mins
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The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level...
Always-On Outbound Customer Engagement
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Mission
Always-On Outbound Customer Engagement
7 Modules
8 Challenges
6 hrs 10 mins
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Learn how easy it is to enable Next-Best-Action decisions for always-on customer engagement using Next-Best-Action Designer. Reduce design time while...
Business Agility in 1:1 Customer Engagement
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Mission
Business Agility in 1:1 Customer Engagement
7 Modules
5 Challenges
5 hrs 35 mins
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This mission is designed for business users, line of business (LOB) heads, marketing operations personnel, or anyone looking to understand how to...
