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Pega Voice AI
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Mission
Pega Voice AI
9 Modules
3 hrs 35 mins
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Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation. CSRs receive...
Senior System Architect
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Mission
Senior System Architect
4 Missions
16 Modules
15 Challenges
1 day 20 hrs 35 mins
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Building upon the foundational knowledge acquired in the System Architect mission, the Senior System Architect mission continues the journey to...
Designing reports with multiple sources
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Module
Designing reports with multiple sources
4 Topics
55 mins
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Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...
Configuring application Rulesets
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Challenge
Configuring application Rulesets
1 Task
5 mins
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The Human Resources (HR) department requests the ability to update Rules that describe department and company policies in the HRApps application. Add...
Creating reports that combine data from multiple classes
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Challenge
Creating reports that combine data from multiple classes
2 Tasks
10 mins
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The business partners in the Human Resources (HR) department request two reports.
The first report must track the progress of candidate Cases...
Exporting an application
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Challenge
Exporting an application
2 Tasks
10 mins
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Development of the HRApps application is complete. You are asked to migrate the application to a testing system. Quality assurance (QA testers)...
Merging a development Branch
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Challenge
Merging a development Branch
4 Tasks
15 mins
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The Payroll Setup Case Type provides automatic tax withholdings calculated based on the selected filing status. The current version of the Case Type...
Running Pega Customer Decision Hub setup wizard
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Challenge
Running Pega Customer Decision Hub setup wizard
4 Tasks
45 mins
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U+ Bank has decided to improve the experience of its customers with personalized decisions that predictive and adaptive analytic models drive. To...
Skimming a Ruleset
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Challenge
Skimming a Ruleset
3 Tasks
10 mins
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Your manager requests that you configure the filing status field in the Payroll Setup Case Type as a radio selection with Single and Married options...