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Data and Integration Intermediate

Pega Voice AI

  • Mission

    Pega Voice AI

    8 Modules

    3 hrs 20 mins

    Visible to: All users
  • Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.

    CSRs receive...

Senior System Architect

Adding an external data source to a data type

Designing reports with multiple sources

Exchanging data with other applications

Field values

Integration errors

Integration setting management

Keyed Data Pages

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