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Pega Voice AI
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Mission
Pega Voice AI
9 Modules
3 hrs 35 mins
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Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation. CSRs receive...
Senior System Architect
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Mission
Senior System Architect
4 Missions
16 Modules
15 Challenges
1 day 20 hrs 35 mins
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Building upon the foundational knowledge acquired in the System Architect mission, the Senior System Architect mission continues the journey to...
Designing reports with multiple sources
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Module
Designing reports with multiple sources
4 Topics
55 mins
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Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...
Creating reports that combine data from multiple classes
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Challenge
Creating reports that combine data from multiple classes
2 Tasks
10 mins
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The business partners in the Human Resources (HR) department request two reports.
The first report must track the progress of candidate Cases...
Senior System Architect
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Instructor Led Training
Senior System Architect
10 days
Pega Platform 8.8 -
Prepare for the Certified Pega Senior System Architect (CPSSA) exam by learning how to improve Pega Platform™ implementation skills.
Explore how to...