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Pega Cloud Essentials

  • Mission

    Pega Cloud Essentials

    3 Modules

    2 hrs

    Pega Cloud for Government
    Visible to: All users
  • Pega Cloud Essentials provides knowledge of the basic concepts of running Pega applications on Pega Cloud® Services, such as the Responsibility Model...

Pega Diagnostic Center Foundations

  • Mission

    Pega Diagnostic Center Foundations

    4 Modules

    3 hrs 25 mins

    Visible to: All users
  • Pega Diagnostic Center (PDC) provides a holistic view into the inner workings of your applications. With PDC, you can design your system in an optimal...

Pega Digital Messaging

Pega Low-Code App Factory

  • Mission

    Pega Low-Code App Factory

    4 Modules

    1 hr 38 mins

    Pega Platform 8.4
    Visible to: All users
  • At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...

Pega Voice AI

24.1 Release notes

  • Module

    24.1 Release notes

    2 Topics

    25 mins

    Pega Platform '24.1
    Visible to: All users
  • This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...

Best practices for keeping your Pega applications running smoothly

  • Module

    Best practices for keeping your Pega applications running smoothly

    3 Topics

    25 mins

    Visible to: All users
  • Learn about the best practices for keeping your Pega applications running smoothly on Pega Cloud®, including using My Pega Cloud, guardrails, and Pega...

Pega positioning for Business Architects

Digital messaging

  • Module

    Digital messaging

    3 Topics

    25 mins

    Visible to: All users
  • Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

Form autofill

  • Module

    Form autofill

    3 Topics

    20 mins

    Visible to: All users
  • Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...

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