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Business Architect

Low-Code App Builder Extended

System Architect

Gaining insight into business efficiency

Exploring application data with Insights

Evaluating application data with Insights for Business Architects

Configuring a dashboard

Defining a reporting strategy

Monitoring your contact center with Insights

  • Module

    Monitoring your contact center with Insights

    2 Topics

    15 mins

    Visible to: All users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

Creating Insights for BAs

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