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Preparation for 1:1 Customer Engagement Implementation

Robotic Solution Development for Citrix

  • Mission

    Robotic Solution Development for Citrix

    3 Modules

    3 Challenges

    3 hrs 35 mins

    Pega Robotic Automation 19.1
    Visible to: All users
  • Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...

Auto-balancing in Pega Robot Manager

  • Module

    Auto-balancing in Pega Robot Manager

    5 Topics

    30 mins

    Pega Robot Manager 8.5.2
    Visible to: All users
  • Pega Robot Manager uses Auto-balancing to monitor and move robots between work groups dynamically. Automatic workload balancing reduces the number of...

Building the customer analytical data model

  • Module

    Building the customer analytical data model

    9 Topics

    1 hr 55 mins

    Visible to: All users
  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Building the Customer Insights Cache

  • Module

    Building the Customer Insights Cache

    9 Topics

    1 hr 45 mins

    Visible to: All users
  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Citrix robotic project design

  • Module

    Citrix robotic project design

    1 Topic

    25 mins

    Pega Robotic Automation 19.1
    Visible to: All users
  • Developers must determine how an implemented Citrix environment configuration can impact a robotic solution's development by recognizing design...

Implement PDF files with robotic automations

  • Module

    Implement PDF files with robotic automations

    7 Topics

    55 mins

    Visible to: All users
  • Often clients create or receive PDF files within a process that require the user to manually edit form fields or validate the fields and data to...

Implementing Citrix in robotic solutions

  • Module

    Implementing Citrix in robotic solutions

    7 Topics

    1 hr 10 mins

    Pega Robotic Automation 19.1
    Visible to: All users
  • Now that the knowledge of Citrix environments are complete, a developer is ready begin solution development. Using that environment knowledge provides...

Preparing Customer Decision Hub for development

Robotic automations in Citrix

  • Module

    Robotic automations in Citrix

    4 Topics

    35 mins

    Pega Robotic Automation 19.1
    Visible to: All users
  • Developers must understand the client's implemented environment to determine the best course of action when creating a robotic solution. Knowing the...

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