Skip to main content

Search

Low-Code App Builder Extended

Gaining insight into business efficiency

Exploring application data with Insights

Mobile apps for Pega applications

Designing a mobile app experience

Designing UI for multiple devices

Customizing a dashboard

Defining a reporting strategy

Designing reports with multiple sources

Monitoring your contact center with reports

  • Module

    Monitoring your contact center with reports

    2 Topics

    15 mins

    Visible to all users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice