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Creating a custom business report

Creating reports that combine data from multiple classes

Creating an Insight

  • Challenge

    Creating an Insight

    2 Tasks

    15 mins

    Pega Platform 8.8 Visible to all users
  • Stakeholders would like to know the number of cases that have been requested over the past month. You have been asked to define a report to track the...

Customizing a dashboard

Leveraging reports in the contact center

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