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Enhanced interrogation options

  • Module

    Enhanced interrogation options

    6 Topics

    45 mins

    Pega Robotic Automation 22.1 Visible to: All users
  • To perform more complex actions in Pega Robot Studio, you must use different approaches than just the default interrogation options. Robot Studio...

Enriching data with third party providers

  • Module

    Enriching data with third party providers

    2 Topics

    20 mins

    Pega Client Lifecycle Management for Financial Services 8.8 Visible to: All users
  • Data enrichment and eBusiness Services architecture improve automation and customer satisfaction. Learn how the Encompass integration improves data...

Enterprise architecture

  • Module

    Enterprise architecture

    3 Topics

    1 hr 5 mins

    Pega Platform '23 Visible to: All users
  • This module discusses the design architecture of Pega applications and will help you learn to design Pega applications at the enterprise level...

Entities and their relationships

  • Module

    Entities and their relationships

    2 Topics

    20 mins

    Pega Customer Service '24.1 Visible to: All users
  • In a Data Model, entities describe an object, such as a person or an item, by grouping a set of related fields. Each entity becomes a table in the...

Entity data models in Pega Government Platform

  • Module

    Entity data models in Pega Government Platform

    2 Topics

    25 mins

    Visible to: All users
  • This module describes the public sector-specific data model and entities with which Pega Government Platform equips you. The module also details...

Sending offer emails

Error resolution and troubleshooting

  • Module

    Error resolution and troubleshooting

    4 Topics

    30 mins

    Visible to: All users
  • Attended and unattended robots can encounter various issues that affect their performance and task completion. Learn how to identify, resolve, and...

Integration errors

Escalating late work

Essentials of always-on outbound

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