Continue learning about data and integration using Pega Platform™.

Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.

CSRs receive...

Configure data types based on external data models to simplify integration with external systems.

Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Pega Platform™ provides a unified, consistent framework for allowing developers to expose certain application settings for customization. You can...

You use Customer Service data sources to add external data objects into the Pega Customer Service™ application. Within data sources, you can specify...

Connectors are used to integrate with external systems. Errors related to application infrastructure or configuration may occur when a connector...

Most businesses have applications that handle a wide variety of business needs. Many of these applications need to exchange data with each other as...