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Data Scientist

Pega Digital Messaging

Customer Decision Hub predictions

Defining prediction patterns

  • Module

    Defining prediction patterns

    2 Topics

    20 mins

    Visible to: All users
  • Learn how to improve the predictive power of your adaptive models by configuring additional potential predictors in Pega Customer Decision Hub™. For...

Digital messaging

  • Module

    Digital messaging

    3 Topics

    25 mins

    Visible to: All users
  • Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

Implementing service requests

  • Module

    Implementing service requests

    3 Topics

    20 mins

    Pega Customer Service 8.7 Visible to: All users
  • In this module, learn how to refactor your existing Pega Customer Service™ service requests by using the two recommended design methodologies. The...

Pega Customer Service Case Management Edition introduction

  • Module

    Pega Customer Service Case Management Edition introduction

    3 Topics

    20 mins

    Pega Customer Service 8.7 Visible to: All users
  • Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in your existing desktop and...

Cloud Engineering & Administration

  • Instructor Led Training

    Cloud Engineering & Administration

    5 days

    Pega Infinity Pega Flex learning combines Pega Academy’s self-paced content with scheduled instructor-led training (ILT) and faster time-to-value options. Visible to: All users
  • Prepare for day-to-day engineering operations by learning how to perform system activities in the environments of your Pega Platform™ applications.

    L...

DevOps

  • Instructor Led Training

    DevOps

    2 days

    Pega Diagnostic Center Visible to: All users
  • Prepare for day-to-day engineering operations by learning how to perform system activities in the environments of your Pega Platform™ applications.

    D...

Pega Diagnostic Center

  • Instructor Led Training

    Pega Diagnostic Center

    2 days

    Visible to: All users
  • Prepare for day-to-day engineering operations by learning how to perform system activities in the environments of your Pega Platform™ applications.

    P...

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