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Activities

Automating actions when a property value changes

Background processing

Circumstancing case processing

Pega Customer Service Case Management Edition introduction

  • Module

    Pega Customer Service Case Management Edition introduction

    3 Topics

    20 mins

    Pega Customer Service 8.7 Visible to all users
  • Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in your existing desktop and...

Promoting rule reuse with relevant records

Reviewing log files

Rule resolution

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