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Pega Process AI overview

  • Module

    Pega Process AI overview

    2 Topics

    20 mins

    Visible to: All users
  • Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio in Pega Process AI™ context. Prediction Studio is...

Perpetual KYC with event-driven architecture

  • Module

    Perpetual KYC with event-driven architecture

    3 Topics

    35 mins

    Pega Client Lifecycle Management for Financial Services 8.8 Visible to: All users
  • Customer data changes, ongoing e-screening alerts, and periodic review deadlines are just a few examples of types of events that the application might...

Predicting fraud

  • Module

    Predicting fraud

    1 Topic

    15 mins

    Visible to: All users
  • Occasionally, an insurance claim might be erroneous or even fraudulent. To detect fraud and optimize the way in which the application routes work and...

Service requests

Working in the Patient 360 profile

  • Module

    Working in the Patient 360 profile

    8 Topics

    1 hr 35 mins

    Pega Care Management 8.7 Visible to: All users
  • Learn about the key concepts and best practices for configuring Patient 360, including setting the categories for tracking social determinants of...

Updating Assignment routing

Adding a duplicate Case search for BAs

Adding a duplicate Case Type search

Adding optional Actions to a workflow

Adding optional actions to a workflow for BAs

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