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Application Development Intermediate

Modular Enterprise Reuse Foundation

  • Mission

    Modular Enterprise Reuse Foundation

    4 Modules

    2 hrs 25 mins

    Visible to: All users
  • This mission presents the foundational knowledge required to understand Pega's guidance on enterprise reuse and modular business architecture best...

Creating a Rule

Customer Decision Hub predictions

Defining prediction patterns

  • Module

    Defining prediction patterns

    2 Topics

    20 mins

    Visible to: All users
  • Learn how to improve the predictive power of your adaptive models by configuring additional potential predictors in Pega Customer Decision Hub™. For...

Pega Customer Service Case Management Edition introduction

  • Module

    Pega Customer Service Case Management Edition introduction

    3 Topics

    20 mins

    Pega Customer Service 8.7 Visible to: All users
  • Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in your existing desktop and...

Reviewing log files

Building a Case Life Cycle with Pega GenAI

  • Challenge

    Building a Case Life Cycle with Pega GenAI

    2 Tasks

    10 mins

    Pega Platform '24.1 Visible to: All users
  • After seeing your manually built Case Type, your Lead System Architect would like you to try out the new Pega GenAI™ tool. Compare the Case Life Cycle...

Creating and managing teams of users

Refining an Agile Workbench backlog

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