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Email Bots for Pega Customer Service

LCAB Low-Code App Builder

  • Mission

    LCAB Low-Code App Builder

    14 Modules

    13 Challenges

    18 hrs 30 mins

    Pega Platform 8.8 Visible to: Pega Flex Instructors, System Architect Flex Private Sep-11-2023, System Architect Flex Sep-11-2023, and System Architect Flex Sept 18 2023
  • An introduction to using Pega Platform™ to develop applications that advance the digital transformation of organizations.

    Note: The example applications...

LCABE Low-Code App Builder Extended

  • Mission

    LCABE Low-Code App Builder Extended

    23 Modules

    25 Challenges

    23 hrs 5 mins

    Pega Platform 8.8 Visible to: Pega Flex Instructors, System Architect Flex Private Sep-11-2023, System Architect Flex Sep-11-2023, and System Architect Flex Sept 18 2023
  • Continue learning about low-code application development using Pega Platform™.

    Note: The example applications and challenge environments in this mission...

Low-Code App Builder

Low-Code App Builder Extended

Low-Code Maker

Pega Email Bot Foundation

Pega Low-Code App Factory

  • Mission

    Pega Low-Code App Factory

    4 Modules

    1 hr 38 mins

    Pega Platform 8.4 Visible to: All users
  • At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...

Creating a case from email

Email bot cases and responses

  • Module

    Email bot cases and responses

    2 Topics

    25 mins

    Pega Platform 8.8 Visible to: All users
  • Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

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